You can check your documents' status through your driver app
1. Tap on the Menu (three horizontal lines on the top left side of the screen)
2. Tap "Account", then "Documents"
3. Choose the document to see if it's reviewed or not
Please note that the review time of the documents might take up to 48 hours from the time they were uploaded.
You can find more information in the links below:
If you are still unable to resolve your issue with the steps and links above, you can sign in and book an appointment in the Greenlight Hub.
To ensure we can prevent overcrowding and support you safely, please don't visit the Greenlight Hub without booking an appointment. Also, we respectfully ask that you do not book an appointment or visit us in person if you're feeling unwell or experiencing possible COVID-19 symptoms.
Book an in-person appointment by selecting "Schedule an appointment":