If your driver never arrived or you had issues connecting, please share details on this page.
If you believe you were incorrectly charged a cancellation fee, go back in your trip history and select the trip in question. Under the trip select "Review my cancellation fee" and we'll look in to it.
Please select the criteria that best represents your main concern. If you encountered more than one issue, select the option that best represents your primary concern, and add further details to the text box below: