What if my business account is not approved?

If your account wasn’t approved after review, here’s what you can do:

• Check your email or dashboard for details on what’s missing or needs updating.
• Submit the required documents, if requested. Make sure all information is clear, accurate, and matches your account details.

If you’re unsure what’s needed or have questions:

• Use chat support from your dashboard
• Or email us at business-support@uber.com

Note: In some cases, accounts may not meet the platform’s requirements. If you believe this decision was made in error, please contact support to discuss next steps.