WHICH BROWSERS ARE COMPATIBLE WITH MY DASHBOARD?
You can use the following web browsers to access the Uber Direct Dashboard:
- Chrome.
- Microsoft Edge.
- Safari.
- Firefox.
We do not recommend accessing your Dashboard using Internet Explorer. Please make sure you are using the most updated version of your internet browser at all times.
HOW DO I RESET MY DASHBOARD LOGIN INFORMATION?
Your login will be the email address you signed up with.
To reset your password, you can select “Forgot Password” on the sign-in screen or navigate directly to https://direct.uber.com.
Afterward, log in with your email address associated with your account to receive instructions to reset your password.
HOW DO I LOCATE AN ORDER IN MY DASHBOARD?
Follow these steps to locate an order in the Dashboard by searching with an order number or manifest reference.
- Log in to your Direct Dashboard.
- Go to the “Orders” tab.
- Select the option “Ongoing deliveries”.
- Select a delivery.
- On this new page, you will find the status of an order.
HOW DO I CHECK AN ORDER’S STATUS?
- Log into your Direct Dashboard.
- Go to the “Orders” tab.
- Select the order you want to check.
- The status will be listed in Delivery Info.
WHERE CAN I FIND MY UBER ORDER ID AND MANIFEST REFERENCE NUMBER?
To get your manifest reference, follow these steps:
- Navigate to the Orders tab on the dashboard.
- Click on the “Ongoing deliveries”.
- Within the order, look for the section “Business order ID”
- Below this section, you will find the information.
To get your Uber Order ID, follow these steps:
- Navigate to the “Orders” tab on the dashboard and click on the “Ongoing deliveries” section.
- Select the order.
- This information appears in the “Uber order ID” section.
- Or also, you can find the order number at the end of the tracking URL, it is the last 5 digits.