💬 Was the metered fare charged incorrectly?
A driver might accidentally enter extra digits when inputting the metered fare, resulting in a higher-than-expected fare. If this happens, please submit an inquiry using the link below.
💬Did you accidentally pay the fare twice?
If you paid in the vehicle to the driver in person right after the trip on a non-cash trip, please let us know with the proof of cash payment below.
Please keep in mind that if events outside your driver’s control (such as traffic or road construction) impact your route and travel time, we may not be able to provide a fare adjustment.
💬 Requesting a Formal Investigation
If you would like a formal review or administrative action from local authorities regarding an unfair route or fare, you may file a complaint through the Dasan Call Center (Area code + 120). Please be prepared to provide the vehicle number and trip time when filing your report.
🚩If you require direct assistance or a review from the Uber support team regarding this trip, please provide the details below and submit your request.