If the order is in progress and a delivery person hasn’t already been dispatched, notify the customer that the item is out of stock.
If you don’t see the Out of stock option, a delivery person may have already been dispatched or the option may not be available depending on how the customer placed the order.
For grocery order replacements, see this article.
If your kitchen becomes too busy, you can delay an order if a delivery person hasn’t been dispatched yet.
For tips on managing busy delivery times including how to pause orders or mark items unavailable, see this article. You can also adjust your Average Prep Time.
If the order is in progress and a delivery person hasn’t already been dispatched, notify the customer that there’s an issue with their special request.
If you don’t see the Can’t fulfill option, a delivery person may have already been dispatched or the option may not be available depending on how the customer placed the order.
If you need to cancel an order, see this article.
You can adjust your menu hours and item hours through your Menu Maker.
For help with orders containing suspended items, see this article.
Some orders require multiple delivery people to deliver. If an order is too large for a delivery person’s vehicle, see this article for next steps depending on the order status.
Ovaj veb-sajt koristi kolačiće trećih strana kako bi vam prikazivao odgovarajuće oglase i pružio personalizaciju pamćenjem vaše lokacije. Možete onemogućiti ove kolačiće izborom donjeg dugmeta „Onemogućiti“. Ako imate Uber nalog, možete onemogućiti „prodaju“ ili „deljenje“ vaših podataka ovde.