If the driver is asking for the same amount as mentioned on your app, please click on "My fare was higher than the initial estimate' below and let us know about this increase in fare.
It is a good practice to check if you had an outstanding balance or a charged cancellation fee from a previous trip that was not paid in full when the trip was completed. In such instances, the pending charge is added to your account which is payable on your next trip.
If this was a cash trip, ensure checking your app for the final trip fare that is displayed at the end of the trip. Your Uber app shows the amount a driver should collect. If they are asking for cash more than the amount displayed on your app, do let us know using the form below.
In case this was a non-cash trip, the driver should not ask for extra cash. But if this wasn't the case and the driver asked you for cash during or after the trip, use the below form to share more details.