I think my account was hacked

If you notice suspicious activity on your account or think someone else used it, your account could be compromised.

If you can’t sign in to your account, try resetting your password.

Suspicious activity can include:

Trips on your account that you didn’t request or take
Phone calls or text messages from drivers about pickup when you did not request a trip
Receipts for trips on your account that you don’t recognize
Changes you didn’t make to your account, payment profile, password, or email

Does your account have an unrecognized charge?

If you still can’t sign in to your account or notice charges on your bank account that aren’t on your Uber account, let us know below and we’ll be in touch to help.

Your email address

Your phone number

+1

First 6 digits of your card

Last 4 digits of your card

Card expiration date

First charge amount

Date of first charge

Screenshot of unrecognized charge (maks. 1)

Describe your issue

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