Uber Japan Customer Consultation Desk

■ What is Customer Consultation Desk?

Uber Japan Customer Consultation Desk is the contact pages where both Uber users and Non Uber users can contact Uber.

Uber support team will respond promptly to customer inquiries, and will proactively work to identify the cause of the problem and promote remedial action.

■ FAQ - For the issues below, please find the appropriate page.

• Help with an order
• Account and payments
• Promos and partnerships
• Uber One (membership)
• FAQ for delivery partners
• FAQ for restaurant partners

■ Uber Japan Customer Consultation Desk - Contact page

If you have any questions or inquiries about Uber Eats, please contact us using the form below. You can use this form even if you don’t have an Uber account.

• Report an accident with Uber delivery partners
• Report an inappropriate behavior by delivery partner
• Report a wrong delivery of Uber Eats