I want to switch a payment to Uber Cash

If you meant to use Uber Cash on a previous order, it’s possible to switch your payment, though you’ll need enough Uber Cash on your account to cover the full price of the transaction.

When you’ve already paid for an order with a different payment method, but meant to use Uber Cash, follow these steps:

1. Tap the menu icon in the upper left corner of your app.
2. Choose “Your Trips.”
3. Select the trip you want to switch the payment method on.
4. Under “Need help with this trip?” find the switch payment method box and tap “Edit payment.”
5. Check “Switch Payment Method for the trip” and tap next.
6. Select “Uber Cash” and tap “Next/Submit.”

When you’ve already paid for an order with a different payment method, but meant to use Uber Cash, follow these steps:

1. Tap “Order”.
2. Choose the order in question, then “Get Help”.
3. Select “Change Payment Method”.
4. Select Uber Cash and then “Submit”.

If this process isn’t working, remember, you’ll need an amount in your Uber Cash balance that is equal or greater than the price of the order.

For questions related to switching a payment to Uber Cash, please share additional details with us below.