Uber Moto FAQ

What is Uber Moto?

It is another alternative created by Uber to provide an opportunity for you to generate earnings. With this option, you can receive requests from users to travel with your motorcycle, just as it happens with other Uber products.

And, best of all, Uber Moto comes with the same Uber security standard available in the app.

What is the difference between Uber Moto and Uber Flash?

  • Uber Moto: Is a single-passenger travel service that allows you to move around the city by motorcycle.
  • Uber Flash: A service for sending and delivering items, not for passenger transport.

What are the requirements for registration?

  • Be at least 18 years old.
  • Driver’s license.
  • Vehicle Registration and Licensing Certificate.
  • Profile picture.
  • Vehicle registration document.

Remember that documents are subject to approval in an internal authentication process, so be sure to send clear and readable photos of all documents, to learn more go to Questions about documents.

Do I need to bring an extra helmet?

As wearing a helmet is mandatory, you must wear it on all trips. We also recommend that all users bring their own helmet, in order to comply with the best hygiene practices. However, we ask that you also always have an extra helmet available and sanitize it to provide your services safely.

Is the use of a mask mandatory?

According to the World Health Organization it is important to wear a mask at all times, so we recommend that you and your passenger wear the helmet over the mask. In addition, we advise on the use of hair nets and hand sanitizers.

How can I register?

How can I receive moto trips?

I have problems with my account or with a trip, how can I solve it?

If you need to contact our Support, use our application or the site help.uber.com, we have a specialized team for your assistance.