Sponsored Listings FAQg

WHAT IS A SPONSORED LISTING?

Uber Eats Sponsored Listings are a type of advertising that allows restaurant partners to improve their visibility and move to the top of Uber Eats listings, ensuring that your restaurant is always top-of-mind for customers as they are making a decision about orders.

Reach More Customers

Increase your restaurant’s visibility where even more customers can find and order from you. Sponsored Listings promote your restaurant when people are already interested in ordering. Access more places where your restaurant shows up in the app and differentiate from your competitors.

Track Your Performance

Optimize your campaign by seeing how many customers placed an order through your Sponsored Listing. See precise data on the total number of people who clicked on your Sponsored Listing and placed an order. Then use the insights to optimize your visibility and boost sales.

Manage with Ease

Control your campaigns and see how Sponsored Listings are helping you reach your business goals.

A self-serve digital platform makes it simple to set up and manage your campaigns. See results, and understand whether your ads are helping you reach your goals

WHAT IF SPONSORED LISTING ISN’T VIEWABLE IN UBER EATS MANAGER?

If you’re having issues with viewing sponsored listing, please let us know here:

Contact Us

WHAT IS THE DIFFERENCE BETWEEN SPONSORED LISTINGS AND OTHER CAMPAIGNS?

These tools are complementary and serve different objectives. Sponsored listing increases your visibility with relevant Eaters. Promotion offers enhanced conversion by offering special deals and discounts directly to Eaters.

You can run campaigns for both simultaneously. At this time it is not possible to create a single campaign to manage sponsored listings and offers together.

HOW TO CREATE A SPONSORED LISTING?

  1. Access Restaurant Manager for sponsored listing by visiting the link below

  2. Select create sponsored listing

  3. Follow on screen instructions with tooltips for additional information

After creating your first sponsored listings, you”ll be able to view the “ALL CAMPAIGNS” page

  • This page lists all past, active, and planned offers

  • You’ll also be able to edit, delete, or clone any planned sponsored listings here.

HOW TO EDIT A SPONSORED LISTING

  1. Access Restaurant Manager for sponsored listing by visiting the link below

  2. From the sidebar, select “MARKETING”

  3. On the top, select “ALL CAMPAIGNS”

  4. After choosing which campaign to edit select “ACTIONS”

  5. From the drop down, select “EDIT” (NOTE: You can edit only active sponsored listings)

  6. Follow the on screen instructions to make edits to budget and bids

HOW TO MONITOR A PERFORMANCE FOR SPONSORED LISTING

  1. Access the Restaurant Manager by visiting the link below

  2. From the sidebar, select “MARKETING”

  3. On the top, select “PERFORMANCE”

NOTE: There’s a 48 hour data lag on this page. This means it takes 48 hours for active campaign data to appear here.

Access to sponsored listings: Uber Eats Manager

HOW DO I PAUSE A SPONSORED LISTING?

You can pause or cancel a sponsored listing at any time.

For steps on how to do this, see section: “How to edit a sponsored listing page”

DO I HAVE TO SET UP A SPONSORED LISTING EACH WEEK?

No - Sponsored listings run each week automatically per the budget set up in Restaurant Manager. To follow guidance on how to pause a sponsored listing.

For steps on how to do this, see section: “How to edit a sponsored listing page”

HOW DO I VIEW SPONSORED LISTING SPEND?

To view performance follow steps in this section: “How to Monitor Performance for sponsored listings”

Spend related to sponsored listing can be viewable on Campaign Performance and as well will be shown as Ad spend in your payment statement.

Access to Payment Statements: Uber Eats Manager