Uber enforces strict safety guidelines to keep your rides safe and comfortable.
Unprofessional driver behavior like inappropriate physical contact or verbal aggression will not be tolerated.
Drivers are also expected to operate vehicles safely at all times. If you experienced anything during your trip that made you feel unsafe, please let us know here. You may also reach out to us on the number +94-117966000 within 60 minutes of your trip getting completed.
In the future, If there is a safety concern during the trip, please click on the "Emergency" tab which is present on the live trip page, and select the "Call Police" option. You will be connected to local police authorities immediately. Instantly, an alert will also be sent to Uber Incident Response Team that is on standby 24x7, so our response agents can monitor your trip in real-time and provide instant support.
Please use the below link, if you feel that your driver was driving unsafely or was distracted during this trip.