2-step verification

This article is for Drivers only. If you need help with 2-step verification on your Delivery Person account, click this link instead.

When signing into Uber from a new device, you’ll be sent a 4-digit security code via text. You’ll be prompted to enter this code in the app.

Once signed in, you won’t be asked to do this again unless you sign out completely, erase the device or change your password.

If you are having issues receiving your verification code, quick fixes that many users find helpful:

• Restart your phone (Simple yet effective)
• Contact your phone carrier directly, to confirm short-code SMS is enabled for your account.
• Re-subscribe to Uber text messages. To re-subscribe to text messages, simply message START to +14152370403. Message and data rates may apply.

Please note: If you lost or replaced your phone, you can still receive verification codes via text message to the same number. So if you changed your phone number and you cannot sign in to your Uber account click on the link below:

I’m unable to sign in