The Plus Card may only be used to purchase items pre-approved by a customer who has requested you to Order and Pay or Shop and Deliver.
There are a few reasons why the Plus Card could have been declined:
You may be at the wrong store.
Additional items are added and the customer did not ask for or approve them.
If your Plus Card was declined, swipe it again. If this doesn’t work, you can use your own personal payment method for delivery requests that include Order and Pay or Shop and Deliver.
If you think the Plus card was declined for other reasons, you can email support@uber.com or call 1-800-253-9435.
If you used cash or another payment method to pay for your customer’s item(s) when requested to order and pay, you’ll be reimbursed within 24-48 hours. If you need help with a reimbursement from your customer, see the article below:
Tovuti hii hutumia vidakuzi vya washirika wengine kukupa matangazo yanayofaa na kukupa mapendeleo kwa kukumbuka mahali ulipo. Unaweza kujiondoa kwenye vidakuzi hivi kwa kuchagua kitufe cha "Jiondoe" hapa chini. Ikiwa una akaunti ya Uber, unaweza kujiondoa kwenye "mauzo" au "kushiriki" data yako hapa.