If the app is unable to determine your location, check that your “Location Services” setting is on.
Android 12 & higher
- Swipe down from the top of the screen.
- Touch and hold “Location”.
- If you don’t find “Location”, tap “Edit” or “Settings”.
- Drag “Location” into your “Quick Settings”.
- Tap “Location Services” and then “Google Location Accuracy”.
- Turn “Improve Location Accuracy” on.
Android 11 & lower
- Swipe down from the top of the screen.
- Touch and hold “Location”.
- If you don’t find “Location”, tap “Edit” or “Settings”.
- Drag “Location” into your “Quick Settings”.
- Tap “Advanced” and then “Google Location Accuracy.”
- Turn “Improve Location Accuracy” on.
It’s a good practice to check that all apps on your phone are up-to-date:
- Open the Google Play Store.
- Tap the profile icon.
- Tap “Manage apps & device”.
- Tap “Update”.