Please feel free to contact us anytime you feel you overpaid or were charged too much for a trip. We'll review and make adjustments as necessary.
Share details using the form below if you paid a cash fare that was higher than expected. To let us know that your fare was higher due to the trip route, go back and select "My driver took a poor route."
Your cash fare may be higher than expected for one of several reasons:
1. If you have an outstanding balance from a previous cash trip that was not paid in full when completed, a pending payment is added to your account and then charged on your next cash trip.
2. If you were previously charged a cancellation fee, this would be added to your account balance.
3. Technical issues may have caused your fare to be incorrectly calculated. This is rare.
Tovuti hii hutumia vidakuzi vya washirika wengine kukupa matangazo yanayofaa na kukupa mapendeleo kwa kukumbuka mahali ulipo. Unaweza kujiondoa kwenye vidakuzi hivi kwa kuchagua kitufe cha "Jiondoe" hapa chini. Ikiwa una akaunti ya Uber, unaweza kujiondoa kwenye "mauzo" au "kushiriki" data yako hapa.