When tolls and surcharges may apply
If the predicted route used in your upfront price includes an estimated toll, surcharge or other fee, it’s automatically included in your trip price.These charges can include (but are not limited to):
- Tolls associated with your trip’s route
- Tolls associated with your driver’s return to the area where they usually conduct trips
- Surcharges to or from airports, seaports, stadiums and other venues & events
- City-specific surcharges meant to offset governmental fees imposed on rideshare services
- A Temporary Fuel Surcharge, which is passed directly from the rider to the driver
If the tolls or surcharges on your route are different from your predicted route, the price of your ride may change.
Please note that we do not include optional express lane tolls. These are not included in your trip price or reimbursed to drivers.
Who keeps the tolls and surcharges
Depending on the reason and location, these additional charges may either be:
- Kept by your driver
- Paid by your driver to Uber or related entities
- Passed through (in whole or in part) to a governmental agency or other third parties
The charged amount may not match the amount kept by the parties mentioned above. Here are some examples:
- You may be charged an estimated toll at the commercial toll rate even though your driver pays the non-commercial rate
- You may be charged an estimated toll for your driver’s return to the area in which they usually conduct trips, even if the toll doesn’t apply in the direction of your trip’s route
- The tolls or surcharges you’re charged may differ from the actual amount paid by a driver, such as when electronic and cash toll amounts differ
- In certain areas, a surcharge is added to your trip price even though the location doesn’t collect a corresponding payment from Uber or your driver
- Depending on the area and the charge(s), passengers on an Share trip may each pay the full amount of the estimated charge(s)
- You may be charged an estimated amount for dynamic tolls. Because Uber cannot calculate live toll prices in real time, these estimates are based on historical averages and may differ from the actual amount paid by your driver.