Before you request a trip, an upfront fare is calculated using the expected time and distance of the trip and local traffic, as well as how many riders and nearby drivers are using Uber at that moment.
You may be charged a different amount than your upfront fare in case the route deviates from the predicted route.
We are happy to review these cases if you feel you were overcharged. Please toggle the option below that best describes your issue.
Tovuti hii hutumia vidakuzi vya washirika wengine kukupa matangazo yanayofaa na kukupa mapendeleo kwa kukumbuka mahali ulipo. Unaweza kujiondoa kwenye vidakuzi hivi kwa kuchagua kitufe cha "Jiondoe" hapa chini. Ikiwa una akaunti ya Uber, unaweza kujiondoa kwenye "mauzo" au "kushiriki" data yako hapa.