First, make sure you're riding with the newest version of the Uber app.
Second, check if a trip falls within an eligible pass area. Tap Ride Pass in your app and scroll down to see the map or route where your pass is applicable.
If you need extra support, share your issue below and we'll get back to you as soon as possible.
Tovuti hii hutumia vidakuzi vya washirika wengine kukupa matangazo yanayofaa na kukupa mapendeleo kwa kukumbuka mahali ulipo. Unaweza kujiondoa kwenye vidakuzi hivi kwa kuchagua kitufe cha "Jiondoe" hapa chini. Ikiwa una akaunti ya Uber, unaweza kujiondoa kwenye "mauzo" au "kushiriki" data yako hapa.