You can request a return of your Costco order to the store staff using the receipt displayed in the app as proof of purchase. (Please note that this can only be requested at the order’s original store. This request cannot be processed at a different store.)
Normally, you need to be a Costco member to enter the store, but non-Costco-member can also enter the store with the item and with the receipt.
Return items: all items excluding perishable products. (Perishable product: deli food, bakery, chilled foods etc)
When you return the item, ask the Costco staff for a document that proves the return of the item.
If you wish to receive a service fee refund, please access here.
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