Uber Family profiles

Managing Uber Family profiles

Set up a Family profile

1. Go to “Account”.
2. Scroll down and tap “Family”

Only one Family profile can be created at a time. Family members can’t be restricted to certain vehicle types or spending limits

Invite a member

1. Go to “Account”.
2. Scroll down and tap “Family”.
3. Tap “Add member” and select people from your contact list to send them an invite to join your profile.

Uber Family follows Uber’s Terms and Conditions so users still need to be 18 years of age (or the age of legal majority in their location) to sign up and ride with Uber.

Remove a member

1. Go to “Account”. Scroll down and tap “Family.”
2. Select the name of the family member you want to remove.
3. Tap “Remove family member.”

Before verifying a member was removed from the Family profile, make sure: * You have updated to the latest version of the app. * Quit the app and then reopen to see if the member has been removed.

Change payment method

1. Go to “Account.”
2. Scroll down and tap “Family.”
3. Under “Preferences,” select “Default payment.”

Only credit or debit cards can be used as a payment preference for your Family profile.

Change email for trip receipts

To change the email address where receipts are sent for your Family Profile:

1. Go to “Account”.
2. Scroll down and tap “Family”
3. Under “Preferences” select “Email receipts” and make the change.

Delete Family profile

The Family profile owner can delete the profile. To do this:

1. Go to “Account”.
2. Select “Family.”
3. Scroll to the bottom, tap “Delete profile,” and confirm.

Troubleshooting Family profile

If your family members are not appearing on the account, resend their invites.

If they didn’t have the Uber app when you sent the invite, you’ll need to resend the invite after they install the app.

If you or your family members notice that Family profile features are not working, you may need to:

• Update the app to the latest version:

1. Go to the Apple App Store or Google Play store.
2. Search for “Uber Eats.”
3. Tap “Update.”

• Quit and restart the app.