The SOS feature allows users to trigger a real-time safety alert in the rare event of an emergency during a ride. Once activated, users can swipe to connect directly with the police via phone call. The app also displays the user’s live location and ride details, which can be shared with authorities if needed.
If you need to contact Uber’s safety team, you can reach the Incident Response team at +91 88006 88666 from your registered mobile number while the ride is in progress or within 30 minutes after it ends.
To use safety features effectively, make sure your app and device software are up to date. Uber uses technology such as real-time GPS tracking on all rides, a two-way rating system, and 24/7 support to help improve safety and accountability across the platform.