We understand a reliable navigation system is an important part of delivering great service to your riders, and that a freezing or delayed updating map can result in a frustrating experience.
The maps in the Uber app may have difficulty updating due to low cellular data coverage in the area. If you have experienced this issue, we recommend you try driving to an area with better cellular data coverage.
If you continue to experience problems with your map, please let us know via the channel below to investigate the problem further.