Understanding Uber receipt and fees

Here’s a detailed breakdown of the Total amount paid to Uber summary on your Uber receipt:

• Variable fee: The part of your payment that changes based on trip distance or time.
• Fixed cost: A consistent part of your payment that does not change.
• Intermediation fee: A portion of our service fee now charged directly to users.
• Reservation fee: Is the way to compensate drivers for the extra effort to make a reserve trip. We pay for the required waiting time and effort to arrive at the pickup locations.

Key points to note

• Service fee structure: Beginning in 2023, Uber introduced a change where users directly pay part of the Service fee which is represented by the Intermediation fee.
• Effect on drivers: This change has not impacted drivers. Adjustments ensure the total Service fee applied to riders and earners remains consistent with past charges. The changes is only in how the fee is charged, not its amount.

Tracking service fees

• Weekly averages: You can monitor the last four weeks’ average Uber Service Fee on your trip receipts.
• Earnings reports: These averages can also be found on your weekly earnings report. Access it through your account on the Uber website.

Remember, the Service Fee helps us provide you with quality services, including app maintenance, support, and more. If you have further questions, our Support team is here to help.