This article is for Delivery People only. If you need help with a promotion on your Driver account, click this link instead.
Use this page to report an issue with a promotion. If you have other issues with your fare, please check this link instead.
Delivery People may be offered different promotions at different times based on several factors including (but not limited to):
There isn’t anything specific you need to do to be included in a promotion. Just keep an eye out for communications from Uber and check the promotions in your Driver App by following these steps:
Each promotion has different eligibility criteria. Read the terms and conditions of the promotion that was offered for more information.
Quest promotions let you earn extra money for reaching certain goals in a set amount of time. This is most commonly seen as Do 10 deliveries and get $40.
The number you’ll see in your offer is the minimum amount you’ll take home as long as you stay online for a full hour and complete the required number of deliveries. If you make more than the minimum amount, you keep the difference.
Consecutive Trips is a promotion offer for you to make extra by completing multiple trips in a row when and where we expect the most delivery requests.
The promotion involves setting a trip threshold per quest and offering delivery people a discounted service fee on the remainder of their deliveries for the quest period.
If you believe you were incorrectly paid for a promotion, let us know below and we will look into this for you.
Select the promotion type you’re having issues with: