Uber for Teens FAQs

Uber for Teens

Uber for Teens is a service that lets young people aged 13-17 ride with Uber, as long as they have their parent or guardian’s permission. After a teen is invited by their guardian to sign up, they can start booking their own trips.

Key features for parents and guardians

• You’ll be alerted when your teen requests a ride.
• You can track their ride in real-time.
• Safety features include PIN verification and RideCheck+.
• Access to Uber’s Safety line is available during trips.

For more details, visit Uber for Teens.

Uber for Teens eligibility

• Uber for Teens is only in select cities.
• It’s available to certain drivers.
• Look for notifications in your Driver app about availability in your area.

Opt out or in for Teen trips

1. Go to the Preferences icon in the Driver app.
2. In “Trip Filters,” toggle Teen trips on or off.

Identifying an Uber for Teens trip

Uber for Teens trips are marked as “UberX • Teen” on your offer card. Remember, you may encounter minors using non-teen accounts. You can cancel these trips by choosing ‘Unaccompanied minor’ as your reason.

Impact on driver rating

• Ratings not related to your service, like app issues, don’t affect your overall score.
• You can always decline trips without hurting your rating.
• Canceling a trip for unaccompanied minors won’t impact your rating. Remember to inform the rider if you cancel.

Communication with guardians

• Direct communication with guardians is not an option.
• However, they might call you during a trip. Your number remains private.

Need Help or Support? If there’s an issue with an Uber for Teens trip

Select the concerning trip in the app or reach out to support.