Updating and troubleshooting the Uber Driver App

To get the latest features and improvements, keep your Uber Driver app up to date. Follow the instructions below for Android and iOS devices.

Before You Begin

Make sure your device meets the minimum system requirements:

  • Android: 8.0 or later.
  • iOS: Latest version available for your device.
  • Connect to a Wi-Fi network if you’re having trouble updating over phone data.
  • Ensure you have enough storage space on your device.

Updating the Uber Driver App

Follow the instructions below to update the app manually or automatically on your device.

Android Devices

Manual Update:

  • Open the Google Play Store.
  • Search for “Uber Driver”.
  • Tap the green “Update” button.

Alternatively, download the app directly from this link.

Automatic Updates:

  • Launch the Google Play Store.
  • Open the menu by tapping the menu icon.
  • Choose “My apps & games”.
  • Go to “Installed”.
  • Find “Uber Driver.”
  • Tap the 3 dots in the upper right corner.
  • Check the “Enable auto-update” option.

iOS Devices

Manual Update:

  1. Open the App Store on your device.
  2. Tap “Today” at the bottom.
  3. Tap the profile icon at the top.
  4. Scroll to find the Uber Driver app under pending updates.
  5. Tap “Update” to start updating the app.

If you still experience issues after updating, visit Troubleshooting app updates for further guidance.

Troubleshooting Update Issues

If you encounter problems during or after updating, follow these instructions to resolve them.

General Fixes (Android & iOS)

  • Ensure you’re connected to Wi-Fi.
  • Restart your device.
  • Check again that you have enough storage space.

Android Specific:

If you see an “Unable to get secure connection to server” error, try force quitting your browser app or clearing your browser cache.

  • To force quit: Swipe up from the bottom, hold, and let go, then swipe up on the browser app.

  • To clear cache: Go to browser settings > Privacy and security > Clear browsing data.

iOS Specific:

  • Pause and restart the app download.
  • Try another Wi-Fi network.

By following these steps, you can keep your Uber Driver app updated and running smoothly. If issues persist, select one of the topics below for additional support.

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