Concerns about Deaf/HOH Drivers

We’re always working to make the Uber experience as accessible as possible for riders and drivers.

Communication with the driver

Drivers who are deaf or hard of hearing may turn off the option to receive calls. In that case, you can send them a message to share important details such as your location or how they can identify you.

Eligibility requirements

Driving with Uber requires:

  • A background check
  • A valid driver’s license
  • A clear driving record

Navigation

Once a driver accepts a ride, riders will be prompted to enter their destination. The app will provide the driver with turn-by-turn directions.