You can change the payment method for trips less than 30 days old (60 days for business trips).
You can’t change the payment method for trips associated with a business profile that go against your company’s ride policy.
Additionally, the option to update the payment method for a family trip as the family organizer is currently unavailable. You’ll need to change the payment method selected for all trips in your Family profile, or adult family members in your Family profile can switch the payment method for the trip themselves.
Need to switch payment method or profile?
You won’t be able to switch to or from Apple Pay, Google Pay, American Express reward points, or cash (if you’re in a city that accepts cash as a payment option).
Fill out the form below and we’ll be in touch to help.