I can't update my phone number or email

You can make changes by yourself in the following ways.

Phone number * Tap “Setting” from the account icon in the lower right corner of the app * Tap on the bar that shows your name, phone number, and email address * Tap the Update button after making changes.

Email address * Log in to account.uber.com * Go to “Account info” and change your information


If you are having trouble updating your phone number or email address for your Uber Rider account, please check the following

  • You cannot change this information from your browser, you must change it from the app.

  • Do not use the following in your account name

  • Emoji

  • Symbols other than 「-」 (half-width hyphen) and 「 ‘」 (apostrophe)

  • Arabic numerals (1.2.3, etc.)

  • Inappropriate words

  • To protect your privacy and prevent unauthorized use of your account, please use only one account per person on the Uber app.

Please provide the following information for identification purposes.

ระบบจะส่งข้อความอัตโนมัติถึงคุณเพื่อยืนยันตัวตน โปรดเปิดและเลือก “ยืนยันอีเมล” เพื่อประสานไปยังสมาชิกในทีมของเรา เขียนเข้ามาจาก