Send a Ride - Voucher

Understanding the Send a Ride feature

Send a Ride is a stress-free way to cover an Uber ride for someone else by sending them a voucher.

You set the number of rides and voucher value, then share the voucher link using any messaging app. Once the recipient accepts the voucher, it’s saved to their Uber Wallet and automatically applied to their next eligible ride request, giving them full control over the trip.

You only pay for what is actually used, up to the limit you set and after the trip ends. Any additional cost will be charged to the person who’s riding.

How long is the voucher valid?

The voucher is valid for 48 hours after you create it and expires automatically.

How does the payment work?

You will only be charged for the amount of the voucher that the recipient uses, up to the voucher value you set. We process the payment after the recipient completes the trip, charging the payment method you used to create the voucher.

Example: * If you set a $50 limit, but the ride only costs $15, you are charged $15. * If the ride costs $60, you are charged $50, and the recipient pays the remaining $10. * If the recipient does not book a trip, you are not charged.

Note: Recipients must have a credit card as a valid payment method in their account to cover any costs beyond the voucher limit. This feature only allows payments made with the user’s personal profile.

What happens if the recipient doesn’t use the entire voucher amount?

You will only be charged for the portion of the voucher that was used. Any unused amount expires after the recipient’s trip is completed.

How do I know if the voucher was used by the recipient?

You can monitor the status of vouchers you’ve sent by going to your Wallet. There, you can see if the voucher is:

Available: * Waiting to be accepted: Voucher was created, but hasn’t been added to the recipient’s Wallet. * Accepted: Voucher has been added to the recipient’s Wallet but not yet used on a trip. This will also be the status if a voucher is partially used (e.g., the voucher provides two rides and only one ride has been redeemed).

Past Vouchers: * Completed: When voucher is fully used on a trip or partially used and has expired. * Canceled: Voucher canceled by the sender. * Expired: Voucher has expired and was not used at all.

Note: Voucher recipients can only see available vouchers in their Wallet.

What can I customize on the voucher?

You can customize 2 restrictions: * The number of rides (one-way or round trip). * The voucher value you want to cover per ride.

Can I send the same voucher to multiple people?

No. Vouchers sent from your personal account are unique and can only be accepted by one recipient.

The voucher link you share can only be accepted once. As the sender, you are responsible for sharing the link privately and ensuring it is delivered to the intended recipient. Once the link is accepted by someone, it cannot be used by anyone else.

Why can’t I send a voucher?

This feature is not yet available to all users. This process has daily and weekly limits on the number of vouchers that can be sent, requires that you have no outstanding account balance, and requires the use of a credit card as your payment method.

What kind of receipts / invoices will I get?

As the voucher sender, you will receive a receipt showing the amount charged to your credit card. You will not have visibility to the recipient’s pickup or drop-off locations, in order to respect their privacy.

As the voucher recipient, you will receive the usual trip receipt which will also reflect the voucher applied.

Can I cancel a voucher after sending?

Yes, unused vouchers can be canceled from the Wallet. Canceled vouchers are marked as such, and no charges apply. Expired or already used vouchers cannot be cancelled.

Voucher Recipient FAQs

How do I accept the voucher?

  1. Select the link you received.
  2. The voucher opens in the Uber app (or prompts you to download the app if you don’t have it).

How do I use the voucher?

Once accepted, the voucher is added to your Wallet. At checkout, the voucher is applied automatically if your trip meets all the voucher’s restrictions.

The voucher will cover the trip cost up to the voucher value defined by the sender. If the total cost of the trip exceeds this limit, your default payment method will be charged for the difference.

Important: The voucher expires 48 hours after the sender created it, regardless of when you accept it.

Can I use the voucher for more than one ride?

If the voucher was sent for two rides (a round trip). Any unused amount from a single-ride voucher will expire after the trip is completed and cannot be used for a second ride.

Will the voucher cover any additional costs such as tips related to the ride?

Send a ride voucher does cover tips and extra costs related to the trip. Costs covered for the trip will be limited by the voucher amount, and rider / recipient still covers additional costs.

Example: * For a voucher worth up to $25: * If ride + tips = $30, then the voucher covers $25 and you pay $5. * If ride + tips = $20, then the voucher covers $20 and you pay $0 (nothing).

The voucher did not apply

Check the status by going to Wallet to confirm the voucher is available. Ensure the ride meets the voucher restrictions (correct amount, 1–2 trips). If still available and valid, retry booking. If the issue persists, please reach out to Support.

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