My driver made an unplanned stop

Uber trip fares are calculated by time and distance. Your price can be impacted when a driver makes an unplanned or unrequested stop along the way.

If you feel that your driver made a stop during this trip that increased your price or travel time, we’ll be happy to review. Please provide some info below.

Note: Time and distance pricing does not apply to Uber Reserve, which is paid as an upfront fare.