If you’re experiencing issues, here are some possible reasons:
- Your documents may be expired, check the requirements
- If you’ve recently submitted your documents, they might still be under review
- You’re driving outside your registered service or city area.
- You haven’t downloaded the Uber Driver app. Check the app version for:
- Your account might be temporarily deactivated due to an accident or incident
- Your location settings might be off, or you could be experiencing connection issues
If you’ve checked these issues and still need help, please schedule an appointment.