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My delivery person wasn't wearing a face mask

The CDC recommends wearing a face cover in public settings where other social distancing measures are difficult to maintain. Because of these recommendations, we are requiring masks or face covers for everyone riding, driving, or delivering on Uber's platform.

Please note that riders, drivers and delivery people who repeatedly violate the mask policy may risk losing access to Uber.

Let us know what happened, by checking to ensure you have selected the correct order and sharing all available information below.
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