We're here to help

My delivery person wasn't wearing a face mask

The CDC recommends wearing a face cover in public settings where other social distancing measures are difficult to maintain. Because of these recommendations, we are requiring masks or face covers for everyone using our platform.

Please note that anyone who repeatedly violates the mask policy may risk losing access to the app.

Let us know what happened, by checking to ensure you have selected the correct order and sharing all available information below.
Sign in to get help