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You have the option to turn sound on and off for in-app navigation. To do so follow the steps:

Note: You should double check that your phone is not muted.

• Tap the Speaker icon in the right hand corner of the navigation screen.
  • You have the option to turn sound on and off for in-app navigation.
• To do so, tap the Black bar at the top of the screen that lists the next navigation step .
• Then, if you scroll to the bottom of the screen you will see an option to Mute or Unmute the navigation directions.