接载乘客

Preparing for a smooth pickup

Arriving at the pickup location

When you accept a ride request, start by checking:

  • The pickup location address
  • The rider’s icon on the map for their exact spot

Riders get a notification when you’re about a minute away. If you can’t find each other, message or call through the app to connect.

Approaching the rider

  • Aim to stop your car on the same side as the rider’s icon to prevent unsafe street crossing.
  • If that’s not possible, message the rider or confirm with a call.
  • Always prioritize road safety and regulations.

Starting the Ride

Only begin the trip when the rider is safely inside your car. Here’s a checklist:

  • Confirm the rider’s name -Verify the Rider’s PIN details and accept trip if only PIN matches
  • Verify the destination
  • Follow the route as per the map

In case of delays

You might need to cancel if the rider:

  • Isn’t at your car within 2-5 minutes of arrival (time varies by city)
  • Rider PIN detail does not match -Will be informed politely if you decide to cancel
  • May incur a cancellation fee, which compensates you for your time

Remember, communication is key to ensure a smooth and friendly Uber experience for everyone involved.