Troubleshooting steps
Having trouble with your app locating you?
Ensure your ‘Location services’ are active with these steps:
For Android 12 and newer
- Swipe down from the top of your screen to open the quick settings
- Press and hold “Location”
- If the location is missing, tap on “Edit” or “Settings”
- Move location to your quick settings
- Tap on “Location services” and then on “Google location accuracy”
- Turn on “Improve location accuracy”
For Android 11 and older
- Swipe down from the top of your screen to open the quick settings
- Press and hold “Location”
- If the location is missing, tap on “Edit” or “Settings”
- Move location to your quick settings
- Tap on “Advanced” and select “Google Location Accuracy”
- Turn on “Improve location accuracy”
Keeping the Uber app updated
- Open the Google Play Store
- Tap your profile icon at the top
- Select “Manage apps & device”
- Tap “Update” to refresh your apps
By following these instructions, you can improve the functionality of location-based services on your device.