平板电脑无法充电

Before requesting a new tablet, please confirm whether it’s an issue with the tablet or the charger by following the steps below:

1. Test the tablet by plugging it in with a different charger
2. Try keeping it plugged in to test if it holds a charge
3. If that works, we suggest keeping your tablet plugged in

If the steps above do not resolve your issue, please fill out the form below.

We’ll review your issue and get back to you as soon as possible.