Uber is a platform where those who drive and deliver can connect with riders, eaters, and restaurants.
In cities where Uber is available, you can use the Uber app to request a ride. When a nearby driver accepts your request, the app displays an estimated time of arrival for the driver heading to your pickup location. The app will notify you when the driver is about to arrive.
The Uber app also provides info about the driver with whom you will ride, including first name, vehicle type, and license plate number. This info helps the two of you connect at your pickup location.
Use the app to enter your preferred destination anytime before or during the ride. If you have a preferred route, it's helpful to talk through the directions with the driver.
When you arrive at your destination and exit the vehicle, your trip ends. Your fare is automatically calculated and charged to the payment method you've linked to your Uber account.
In some cities, you can pay your fare in cash. If available, this option must be selected within the app before you request a ride.
Immediately after a trip ends, the app will prompt you to rate your driver from 1 to 5 Stars. Drivers who use the Uber app are also asked to rate riders. Uber's feedback system is designed to foster a community of respect and accountability for everyone. You can learn more by visiting our Community Guidelines.
Find out more about how Uber works by exploring other Help Center topics. You can search for specific questions and answers too.