I was charged for a Taxi ride I didn't take

If you didn’t request this ride at all, it’s possible that someone you know could have been logged into your account and may have requested a ride on your account without realizing it. Before getting in touch with us, it’s a good idea to check with friends and family who may have access to your Uber account or the payment method.

If you requested a ride but your driver didn’t show up, it may be that another rider accidentally took the ride.

To prevent a similar issue in the future, you can turn on Verify Your Ride in the app to receive a 4-digit PIN that helps your driver confirm you’re in the right car.

如果您已遵循上述建议,但仍认为此次行程与您无关,请在下方提供行程详细信息,我们将竭诚为您提供帮助:

注意:我们会审核每份报告,确保报告的情况属实。

  • 这里会显示一条自动发送的消息,以确认是您本人操作。请打开消息并选择“确认电子邮箱地址”,与我们的一位团队成员取得联系。 撰写人来自