I was unable to contact my Uber Flash Driver

At Uber we are committed to giving you the best experience. Before reaching out to our support, please be reminded of the requirements for using Uber Flash:

- Only law-abiding items / objects can be delivered.
- The object must fit in the partner's vehicle.
- The item should be completely sealed. If it's a document, please put it in an envelope.
- The price of the items must not be greater than 100 USD.

If you still have questions about Uber Flash guidelines, consult our Terms & Conditions in the link below:

If the Driver didn't follow the app's preferred route, use the following link:

If your driver picked up and delivered the item but did not follow the door-to-door instructions, follow the link below:

Please go ahead and use the fields below to describe in detail what happened. We will get in touch with you as soon as possible.