How to download invoices

You can download individual trip/order invoices, and also bulk download the invoices from the business dashboard. Please refer to the steps below:

Individual trip/order invoices:

  1. Navigate to the ‘Activity’ tab on the business dashboard
  2. Click on the trip/order you would want the invoice for
  3. Details of the trip would pop-up on the right side of the page
  4. On this page, click on ‘Download PDF Invoice’
  5. If there is more than one invoice for a trip, you’ll see the invoice name mentioned to help select the right invoice.

Bulk Invoice download: All the invoices generated in a particular month would be ready to download in a zip folder by 7th working day of next month. To download:

  1. Navigate to the ‘Billing’ tab
  2. Scroll down to ‘Statements and Invoices’
  3. Click on ‘Download’ drop-down for the selected month
  4. Click on ‘Invoices’
  5. This should take a few minutes to get the file ready and download to your device.

Please note he admin can see the error message when a trip does not have an invoice generated by hovering the cursor on the ‘Invoice not available’ button.

是否還有其他問題需要我們協助?