You may occasionally receive a ride request with a destination that is farther from your current location than you wish to drive. You’ll see “Long trip” with an estimated trip time at the bottom of your screen when one of these requests is sent to you.
If you receive a request that is longer than you’re willing to drive, do not accept it. The request will automatically be sent to another nearby driver. If you accidentally accept the request, please cancel the trip.
NOTE: Some trips may end automatically after a few hours. You will be notified before this happens, and your rider can request a new ride if they would like to continue. We recommend letting the rider know that the trip will be ending when you receive one of these notifications.