Lost my email access

Changing my email in the Uber driver app

  • Step 1: Open the Uber Driver app
  • Step 2: Request an email change through the app

Having started the Uber Account opening process

  • Should you need to change your email after starting this process:
  • Step 1: Contact Uber Account support, accessing the page ubercontabrasil.com.br for help

After updating my email

Once your email is updated, follow these steps to access your Uber Conta:

  1. Open the Uber Conta app
  2. Tap the “I already have an account” button
  3. Enter your CPF number (the Brazilian individual taxpayer registry identification)
  4. Select the “I forgot my password” option
  5. Confirm your date of birth or the requested personal information
  6. Tap “Continue

Retrieving my new password

  • A new password will be sent to your updated email
  • Check your inbox and spam folder for the email

Always ensure you keep your contact information current for seamless Uber use. If you need to update your phone number as well, you can find direction through the provided link.