Any time you put your information online, there’s a risk of scams and bad actors looking to take advantage of it.
Scammers can target you while pretending to be Uber Support or employees in an attempt to get sensitive information like your login credentials, verification codes, or banking details.
Uber will never call, text, or email you to request your password, verification code, or banking details. Be cautious of anybody contacting you for this information.
If you receive a visit, phone call, text or email directly asking for sensitive information like verification codes, your password, or banking details, promptly end the call and contact us through our Help Center to make sure it’s an authentic interaction. It’s always best to be cautious if something seems suspicious.
To help keep your account secure, we recommend creating a password unique to Uber that you don’t use for any other account.
Do not add someone else’s credit or debit card to your account.
Never share your login information, even if you are asked for it.
Before entering sensitive information such as your Uber password on any website, check that the URL in your address bar shows either https://auth.uber.com or https://login.uber.com.
Please also check that you’re on the correct Uber websites, such as https://merchants.ubereats.com, https://help.uber.com, https://ubereats.com and https://uber.com.
Make a habit of checking the sender address before reading or clicking through an email to ensure that it is from @uber.com. You will usually receive emails from restaurants@uber.com and noreply@uber.com.
If you believe your account was hacked and need help, contact us through our Help Center.