If you experienced an issue with your pickup, such as difficulty connecting with your driver or your driver never arrived, please share the details on this page.
If you believe you were incorrectly charged a cancellation fee, go back in your trip history and select the trip in question. Under the trip select "Review my cancellation fee" and we'll look in to it.
Have questions about our refund policy? Visit our policy page below for more information.
本網站使用第三方 Cookie 來投放相關廣告，並透過記住你的位置提供個人化服務。你可選擇下方的「退出」按鈕來退出接收這些 Cookie。如果你有 Uber 帳戶，可在此處選擇退出「出售」或「分享」資料的功能。