Uber Shuttle trips provide a convenient ride for multiple riders. You can find walking instructions to and from your pick-up and drop-off locations on the app.
Drivers can cancel a ride request if they’ve waited 2 minutes at the pickup location. In this case, you may be charged a cancellation fee to reimburse your driver for their time.
You may also be charged a cancellation fee if you cancel less than 60 mins before your scheduled pickup.
To help us further assist you with your cancelled Shuttle Trip, please fill out the fields below.
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