Report a wrong delivery of Uber

This page is for reporting a wrong delivery from Uber Eats. If you receive a wrong delivery item, please contact us.

We will get back to you during working hour. (10 : 00 ～ 22 : 00)
Usually it takes 1~2 days to respond and may take more days depending on the content of the report.

Are you reporting a wrong delivery of Uber Eats?

你的姓名

Date

Address

Order number (you can find 5 digit code on the receipt)

Name of Restaurant/Shop

Do you have an Uber account?

Is the food/item already disposed of?

Please let us know if you have details

Please share a photo of item or receipt (最少：0，最多：1)

客戶服務團隊能聯絡到你的電郵地址

系統會自動發出確認身份用的訊息。請打開訊息然後選擇「確認電郵地址」，系統會將你轉駁至我們的團隊成員。訊息傳送位置：