我被收取訂單取消費用

Cancellations may happen for a variety of reasons.

We can only guarantee a refund if you cancel before the store has accepted your order.

We may be able to offer adjustments on orders that are canceled due to situations like:

  • An outage
  • Known issues
  • Excessively late deliveries

Also, please be sure to contact us within 48 hours of a cancellation so we can provide the best possible support experience. Beyond that time frame, we may be unable to provide a refund or other resolution.

If you think you may qualify for a refund, please fill out the form below and a representative will get back to you as soon as possible.